What do you need from me to quote?
A floor plan, a BOQ line, or photographs of the room with a tape measure in them. You do not need a finished specification — we will draw anything that has to be made to size and send it to you for approval.
Questions we get asked most
- Still not answered?
- Ask us directly and we will reply in a working day
- Fastest route
- Email or phone, during our working day on GMT+8
- To get a quote
- A plan, a BOQ, or photographs with dimensions
Everything else
Do you have a minimum order?
It depends on the category, and your project manager will tell you plainly when you ask. Mixed containers are normal for us, so a small quantity of one product is rarely a problem if it travels with the rest of your order.
Can you work to my architect's specification?
Yes, and please send it. If it names a board grade, hardware brand or emissions standard we will quote to it, or tell you honestly that we cannot meet it rather than substitute quietly.
Do you help with installation?
Drawings go in the carton, labeled by room and unit, and our technical team will get on a video call with your fitter while they are standing there. Sending someone to site is possible and quoted separately.
What if something arrives damaged?
Photograph it and the packaging, send us the order reference and the item, and we will sort it. Keep the carton labels — if a transport claim is needed, those photographs are what make it work.
Can I visit before ordering?
Yes, and we would rather you did. Our showroom floors are in our 25-floor headquarters in Foshan, about forty minutes from Guangzhou airport. We will collect you and help with the hotel.
What languages do you work in?
English throughout, including drawings, quotations and inspection reports.
Starting out
Can I order more than one category?
That is the point of us. Cabinets, tile, sanitary ware, lighting and furniture come on one quote and leave in one container under one bill of lading.
A Mixed Production Network
The publicly described network includes owned factories, invested partners, and commissioned manufacturers. Production responsibility follows the particular category and order.
Money and timing
How is a project priced?
Your project manager quotes it after seeing the plan, because the honest answer depends on sizes, finishes and hardware. The quotation is itemized so you can see what each part costs and what is not included.
Explore the GEORGE virtual showroomsHow long does it take?
Drawings first, then your approval, then production, then shipping. Your quotation carries the dates for your specific order. We would rather give you a date we will hit than one you want to hear.
Review design and drawing servicesTrust and risk
How do I know what I am getting?
You approve the drawings, you approve physical samples, and you see photographs and a walk-through video of your own goods before the container is sealed. Loading follows the release sign-off agreed for your order.
Review shipping coordinationWho am I actually buying from?
A registered company in Foshan, named in full on your quotation and contract. We will never ask you to change bank details by email, and if you get a message that appears to come from us doing so, call your project manager before you act.
Start a Specific NOVARMIA Project Conversation
New Building-Material Project Questions
Send your destination, rooms, planned products, and current drawings. Describe the decision you need to make, whether it concerns a cabinet package or several interior categories.
Send a product or project inquiryExisting Product and Shipment Questions
Include the order reference and affected item, drawing, or package. That context connects the question with its design, production, shipment, or support stage.
